ReviewBoost AI: grounded AI replies
ReviewBoost AI case study- What
- A FastAPI service retrieves business-specific context from a Qdrant vector store and passes it to Llama 3 to draft a review reply, which a person approves in a Next.js dashboard.
- Why
- Generic LLM replies read as canned. Grounding each reply in the business's own details (services, hours, tone) keeps responses specific without fine-tuning a model per customer.
- Trade-offs
- Retrieval adds latency and an extra service to run, but it keeps per-business data editable and avoids retraining. A human approval step trades full automation for fewer embarrassing replies.